Multi-estate coverage · Uncapped rollover · 24/7 direct access · NDA onboarding
Elite is not a bigger Heritage. It is a service designed around one client, built from a private consultation rather than a menu. Multiple properties, a household calendar to sync with, staff to coordinate, and privacy requirements that go beyond a standard agreement: that is what Elite is for.
Multi-estate coverage under one relationship, 24/7 direct access to your estate lead, and project and vendor orchestration without limits.
Calendar-synced provisioning, private chef coordination, estate events and seasonal hosting, and white-glove liaison with your other service providers.
NDA onboarding for our team and every vendor, confidential billing and staff protocols, controlled access, and privacy-first documentation.
Maintenance hours roll over with no cap. Concierge scope is structured around your household’s rhythm rather than a fixed monthly allocation.
Optional dedicated Slack, SMS, or Signal channel to your estate lead.
A discreet strategy session, not a sales pitch. We learn the properties, the household, the calendar, and the constraints.
Scope, cadence, hours, staffing, and a fixed monthly figure per property, with the discretion protocol spelled out.
Agreements executed, access and communication protocols set, every property documented and loaded into your dashboard.
Whatever the proposal says. That is the point.
This is the same checklist that appears in your service agreement, so what you read here is what you sign and what you get.
Elite follows this calendar for each property in the engagement, structured around your household’s schedule rather than a fixed allocation.
Every report is short, photographed and specific. You should be able to read it on your phone in two minutes and know exactly what happened at your property and what, if anything, needs your decision.
Illustrative example. Details, hours and dollar figures vary by property.
| Scope | Built per client, typically two or more properties or one estate with bespoke requirements |
|---|---|
| Monthly fee | Fixed in the proposal, per property |
| Commitment | Set in the proposal; typically an initial term with 30 days’ notice thereafter |
| Included hours | Custom; all maintenance hours roll over with no cap |
| Preferred rates | $95/hr maintenance · $125/hr concierge beyond the proposal |
| Estate dashboard | Included for every property |
| Emergency response | Included with priority response and 24/7 direct access |
| Availability | Limited. We take on a small number of Elite clients so the standard holds. |
All plans include emergency coordination and secure handling of access under our privacy protocol. Walkthroughs are visual, non-invasive checks by a licensed contractor and are not inspections under Idaho licensing law. Full terms are set out in the Estate Stewardship Agreement you sign at onboarding.
There is no published minimum because scope drives the number. Elite proposals generally start above the Heritage tier.
Either. We onboard under NDA as standard and are glad to execute yours.
Consultation within days; onboarding typically two to three weeks depending on the number of properties and documentation required.
Complete the estate questionnaire and we’ll confirm availability within 24 hours, or book a private consultation and we’ll talk it through first. Discretion is the job.